Amazon

Health AI Assistant

The health landscape offers a wealth of solutions--and a wealth of confusion.

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People need a friendly yet knowledgeable health expert to help them navigate the labyrinth of information at their disposal.

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Working with a Principal UX Designer and a team of engineers, I created a content strategy and TOV for Amazon's health AI assistant, allowing customers to connect, ask health-related questions, and receive informed answers from the brand they know and trust.

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*This is a highly sensitive project, so only limited information can be shared here.